Services

Innovative and Convenient Amenities

We believe all travelers deserve exceptional value, service and a contemporary hospitality experience. Our Guest Services team endeavors to seek new and innovative ways to delight our guests, and is available twenty four hours a day to assist you.

The following services and amenities are standard for our guests:

Valet Parking Services

Complimentary Valet Parking for registered hotel guests is available by parking in front of the hotel. Self-parking and oversize vehicle parking is also available.

Complimentary Breakfast

Enjoy complimentary breakfast each day in Metterra's Hospitality Suite featuring state-of-the-art espresso machine, fresh fruit, assorted pastries and cereals, yoghurt, self-serve waffle maker, eggs and breakfast meat. Open weekdays from 06:30 to 09:00 and weekends and holidays from 07:30 to 10:30.

Complimentary Internet

Fast, reliable high speed and Wi-Fi are offered in all guest rooms and throughout the hotel’s public spaces on a complimentary basis.

Complimentary Wine Tasting

End your day or start your evening with daily wine tasting accompanied by our Chef’s selection of appetizers. Wine tasting features a red and white of the day, and is offered between 17:30 and 18:30 (excluding Sundays).

Check-In and Check-Out

Check-in time is 15:00 and check-out time is 12:00 noon. A valid credit card is required at check-in.

Fitness Centre

Key card access to a complete fitness room featuring aerobic equipment, weights and mats is complimentary to all registered hotel guests. Twenty-four hour access.

Business Centre

Twenty-four hour, key card access for registered guests to our Business Centre featuring Mac and PC computer stations with printing capability.

Wheelchair Accessibility

Contact our Reservations team to reserve one of our accessible guest rooms.

Pets are Welcome

Two pets per room (maximum weight of 40 pounds per pet) are permitted in each guest room. There is a $20 fee per pet, per night. Should pets be left alone in the guest room, we kindly request they be kenneled for the safety and comfort of our team members.

Limo and Town Car Service

Should you require a limo or town car during your stay, we recommend Diamond Sedan and Limousine Service.

Laundry

Same day laundry and dry cleaning is available, charges apply.

Airport Shuttle

Edmonton International Airport shuttle service is available through Edmonton Sky Shuttle.